Return Policy

At Aseel, we want you to be completely satisfied with your purchase.

1. Returns You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition.

2. Process To initiate a return, please contact us at Innovatemarketinggroupltd@gmail.com with your order number and reason for return. We will provide instructions for returning your item.

3. Refunds Refunds will be processed to the original payment method within 7–10 business days after we receive the returned item.

4. Exchanges We replace items only if they are defective or damaged. Contact us for exchange instructions.

5. Non-returnable Items Certain products, such as perishable goods, intimate or sanitary items, and gift cards, cannot be returned.